How to Reset an Expired Password:
Students: Go to students.dpcdsb.org. Click on the Office 365 dpcloud.dpcdsb.org tile, the system will prompt you to change your password when you login.
Staff: Go to dpcloud.dpcdsb.org. The system will prompt you to change your password when you login.
How to Reset a Forgotten Password with Password Reset Tool:
DPCDSB has a password reset tool that is available for staff and students to assess to reset a forgotten password. In order to use this tool, you must have registered for the system. If you are registered please click on the link below.
Students: students.dpcdsb.org and select Password Reset
How to reset a Forgotten Password and Have NOT Registered for the Password Reset Tool:
Students: Please email your teacher and they can assist you. If you do not know your teacher's email address, please call the school and leave a voicemail message. If the school has a general email address, please email the school directly.
Staff: Please contact your Principal, VP, Manager, Supervisor or Site designated site contact and they can request a reset of your password from the ICT Department.
Registering for the Password Reset Tool:
We suggest that all staff and students register in case a password is forgotten in the future. Please click on the following link to register.
Students: students.dpcdsb.org and select Self Registration for Password Reset
Please follow through with the on-screen prompts in order to complete the registration process.
**You will require access to either an external email account (non DPCDSB), or external phone (call or text) to complete the registration process.
Once you are registered, please follow the Password Reset Instructions