Did you know? …
A large number of Board resources are directly accessible from the Internet and DO NOT require VPN or Citrix access. The following resources are directly accessible from the Internet. You DO NOT need the VPN or Citrix to connect to them:
VPN Access for Board Provided Laptop
Accessing internal board systems such as Document Management, Parklane that are not internet browser based (Chrome or Internet Explorer) and accessible via DPStorefront now require AnyConnect. In order to connect to these systems, you need to use the "AnyConnect" client that is currently installed on your Board Provided Laptop.
Your "AnyConnect client" is located in your hidden icons folder at the bottom–right corner of your screen. Right click the "AnyConnect" icon and select "Connect".
Click Here to view a short video located on Office 365 on how to use your "AnyConnect" client.
Privately Owned Device
In order to connect to the Boards' internal resources, you must have the "Citrix Workspace" client installed on your privately owned device. You can use Citrix Workspace to access all board internal websites such as DP24, HRPortal etc. and for access to other productivity tools such as Outlook, home folder access and department shares.
Click here for directions on how to Download, Install and configure Citrix Workspace to connect to your Board resources.
Please Click here for instructions on how to configure Outlook on citrix to send attachments from your home, departmental and school drives (H: and S:).
Click here for instructions on how to add a mailbox to outlook.
If you require further assistance, please call us:
ICT – Service Desk
Local to CEC: 905-366-3375
Long Distance: 1-866-376-5215
Student Support Number : 1-833-644-1492
Internal Extension: 25000
Hours of Operation:
Monday – Friday: 7:00am – 5pm